Terms of service
Terms of Service
Last Updated: March 9, 2025
Welcome to TriedandTrueGoods.com (the “Site”), owned and operated by Tried and True Goods LLC (“Tried and True Goods,” “we,” “us,” or “our”). By accessing or using our Site, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our Site.
1. Products and Handmade Leather Goods
• Tried and True Goods handcrafts leather goods, and because leather is a natural material, each product may have unique characteristics such as scratches, scars, bug bites, and color variations.
• Product colors may vary slightly due to differences in display settings.
• Availability of items is not guaranteed. If an order is placed for an out-of-stock item, we will attempt to fulfill it in a timely manner or provide a full refund.
• We reserve the right to refuse, cancel, or limit orders at any time. Prices and product availability are subject to change without notice.
• All handmade Tried and True leather goods are backed by a lifetime warranty (the owner’s lifetime). If a stitch comes undone or any hardware fails, we will repair or replace the item at no cost.
2. Tried and True Texas Internet Services
Tried and True Texas Internet, owned and operated by Tried and True Goods LLC, is an authorized dealer for Rise Broadband, offering rural fiber internet services.
• Rise Broadband is a pay-in-advance service. Customers agree to pay the first month’s service fee either at the time of ordering or upon installation.
• Customers who opt for automatic bill pay at sign-up receive a $5/month discount.
• If payment is not made at the time of ordering, an invoice for the first month will be generated and mailed immediately after installation, with payment due upon receipt.
• Prices for Rise Broadband services listed on our Site are subject to change without notice. For the most current pricing and coverage details, contact us at concierge@TriedandTrueTexasInternet.com or call 210.607.6315.
3. Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you may not use the Site or its content:
• For any unlawful purpose or to solicit others to engage in unlawful acts.
• To violate any international, federal, state, provincial, or local laws or regulations.
• To infringe upon or violate our intellectual property rights or those of others.
• To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• To submit false or misleading information.
• To upload or transmit malicious code, viruses, or any content that could disrupt, damage, or interfere with our Site, services, or the Internet.
• To collect or track personal information of others.
• To spam, phish, pretext, spider, crawl, or scrape.
• For any obscene or immoral purpose.
• To interfere with or circumvent the security features of the Site or any related websites.
We reserve the right to terminate your use of our Site or services for violating any of these prohibited uses.
4. Disclaimer of Warranties; Limitation of Liability
• We do not guarantee that your use of our services will be uninterrupted, timely, secure, or error-free.
• We do not warrant that the results from our services will be accurate or reliable.
• We may suspend or discontinue services at any time without notice.
• Tried and True Goods LLC, including our owners, employees, affiliates, and service providers, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost data, or replacement costs, arising from your use of the Site or services.
• In jurisdictions where limitations on liability are not allowed, our liability shall be limited to the maximum extent permitted by law.
5. Indemnification
You agree to indemnify, defend, and hold harmless Tried and True Goods LLC, including our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees, from any claim, demand, or damages (including reasonable attorneys’ fees) arising from your breach of these Terms of Service or your violation of any law or third-party rights.
Messaging Terms & Conditions
Tried and True Goods | 5900 Balcones Dr Ste 100 Austin TX US 78731-4298
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Tried and True Goods. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Tried and True Goods. Tried and True Goods reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Tried and True Goods also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Tried and True Goods again, just sign up as you did the first time and Tried and True Goods will start sending messages to you again.
Info
For support regarding our services, email us at sales@triedandtruegoods.com or, if supported, text "HELP" to +12106076315 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Tried and True Goods, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at sales@triedandtruegoods.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our http://eepurl.com/jcVQ_2.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.